Job Opportunities

Service Technician

HVAC Service Technician

 

Role:

To respond to and run service, repair and maintenance calls, with quality and professionalism. Provide the customer with exceptional customer service, and educate the customer regarding technical and investment decisions. Provide multiple options and solutions to the customer, and promote the merits and value of repair and maintenance programs supported by the Company.

 

Primary Responsibilities:

  • Serve the clients of the Company by delivering exceptional service, repair, maintenance, and educational advisory services

  • Renew and/or promote Repair and Maintenance Programs offered by the Company

  • Sell and advise clients on accessory opportunities while at customer’s house

  • Test each system after service/repair is complete, to ensure the system is functioning properly

  • Thoroughly explain each service and repair performed, to the client

  • Assess systems, and assist the client in making a buying decision through a detailed explanation of the current system, and a cost/benefit analysis or purchasing replacement equipment

  • Resolve and communicate client satisfaction issues

  • Maintain a professional image at all times

  • Participate in all company-assigned training programs/classes

 

 

Job Requirements:

  • Minimum 2 years of HVAC service and repair experience

  • Proven expertise, technical understanding, and diagnostic capability of HVAC/R Systems

  • Exceptional communication skills with customers and associates

  • Must exhibit the characteristics of honesty and integrity, quality and reliability

  • Valid Mass. Driver’s License

  • Relevant HVAC certifications

  • Oil Burner License (preferred but not required)

 

Additional Information

Job Type: Full-time
Experience: Experience Required

Contact Information

Name: Dorothy
Phone: 1-508-248-5551
Email: [email protected]

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our service area

We serve the following areas

  • Auburn
  • Barre
  • Belchertown
  • Bondsville
  • Brimfield
  • Brookfield
  • Charlton
  • Cherry Valley
  • Douglas
  • Dudley
  • East Brookfield
  • Fiskdale
  • Gilbertville
  • Hardwick
  • Holden
  • Holland
  • Hubbardston
  • Jefferson
  • Leicester
  • Linwood
  • Millbury
  • Millville
  • Monson
  • New Braintree
  • New Salem
  • North Brookfield
  • North Oxford
  • Oakham
  • Oxford
  • Palmer
  • Paxton
  • Petersham
  • Rochdale
  • Rutland
  • South Barre
  • Southbridge
  • Spencer
  • Sturbridge
  • Sutton
  • Thorndike
  • Three Rivers
  • Uxbridge
  • Wales
  • Ware
  • Warren
  • Webster
  • West Brookfield
  • West Warren
  • Whitinsville
  • Worcester
Our Locations:

Meacham Companies
253a Worcester Rd
Charlton, MA 01507
1-508-434-6110
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