Job review from in Boylston, MA 01505 on 05/23/15

Overall Rating:

5  out of 5

The only down side of the experience was the overall cost. Disappointed with the reliability of the Lennox brand given that such a significant repair was needed on a 6 year old system, which gives me some concern that repeated failures could break the bank.

Our Overall Service

Angel came out on Mothers day to diagnose my heat pump issue. My have just broken her arm and was in significant pain and add to that the heat on that day. While it could not be fixed that day Angel was very considerate of our situation and offer to install any window AC we might have had. Great offer you don't see much of these days.

Call Representative

Service, I think it was Jane was very supportive to get the repair scheduled as soon as the part was available

Our Service Person

As above Angel was great. When the part came in he was here all almost all day to get the repair done and the AC running agin.

Our Service Person's Diagnosis

The original diagnosis on Mothers day was done quickly and accurately.

Our Service Work

Great job. A few days after the repair the unit stopped working again and Jane was able to get Angel back out here quickly and facilitate the adjustment that was needed.

The Cleanup Process

Never knew anyone was here.

our service area

We serve the following areas

Our Locations:

Meacham Companies
253a Worcester Rd
Charlton, MA 01507